Contact ServiceOntario without retyping your identity each time

Ontario residents contacting the customer care contact centre repeat name, phone, email, service reference numbers, and mailing address when filing inquiries, follow-ups, or related ministry forms. This guide is an example of storing them once in hivi.

Official form and source

Start from the official source and always use the current version — form numbers and links can change:

• Service page: ServiceOntario — ontario.ca
• Form (Central Forms Repository): Customer Care Contact Centre — on00342

What this form is about

Form on00342 is the Customer Care Contact Centre reference — confirm current phone, chat, and online options on ontario.ca.

Before you start: what to gather

• Your full name and preferred contact method.
• Service or transaction reference numbers if you have them.
• Brief description of your inquiry or issue.
• Supporting documents uploaded to hivi Files if needed.

Confirm the current process on ontario.ca.

How hivi makes it faster

1. Save it once. Store your name, phone, email, and mailing address in your hivi profile.
2. Keep documents ready. Upload supporting documents to hivi Files so you are not searching at form time.
3. Autofill the form. Use the hivi Chrome extension on a web form, or fill a PDF from your saved profile inside hivi.
4. Review and submit yourself through the official channel.

Why do it in hivi

Related Ontario forms repeat the same personal details. Captured once in hivi — stored in Canada, with AI on its own servers — every form starts mostly complete.